TAKING INTO ACCOUNT LIFE SITUATION DURING A CO-CREATIVITY SESSION: AN EXPLORATORY STUDY

Users today are looking for an experience and not only for technology. Products must be acceptable and desirable, and in this regard must be designed with the needs and desires of the end user. To facilitate the integration of the usage, esteem and technique triptych into the product design process, an ergonomist and a product designer are also involved. That necessarily implies working on methods that promote co-creation. In this perspective, we focused on two complementary approaches, the User eXperience and the life situation resulting from tangible elements and from intangible elements. In this article, we will ask how the life situation elements are treated by the design team during the phases of analysis and ideation of the co-creativity process through the compilation of all the traces of the project. Our exploratory study on an industrial project highlights the complementarity of the paper's tools, the verbal and non-verbal communication during the co-creativity project, to integrate all the elements of the life situation. Moreover, our results show that the tools used are not sufficient to collect and to keep all the information useful during the creativity process.